Customer services

Reliable

Directly present in more than 70 countries and servicing its products in more than 150 countries worldwide, a team of qualified engineers is available 24/7/365 to support your UPS system to ensure power quality and availability to the most critical loads.

Excellent

Legrand’s competitive edge lies in its ability to provide high value-added UPS systems and services for both end users and business partners.
For Legrand, creating value means coming up with solutions for lower energy consumption, but also integrating product design into the overall development process. With around 200 000 catalogue items, the Group also provides all products required for electrical and digital building installations, particularly as integrated systems, finding solutions to fit everyone’s needs.

Tailor-made

Legrand offers a complete range of specific solutions and services to meet customer requirements:

1. Technical pre-sales support at the project design stage
2. Factory acceptance test
3. Supervision of installation, testing and commissioning, site acceptance test
4. Operator training
5. Site audit
6. Warranty extension
7. Annual maintenance contract
8. Fast intervention on emergency call